SHIPPING POLICY
Processing & Fulfillment
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Timeline: Orders are prepared and shipped within 5 business days of payment.
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Schedule: Operational days are Monday to Friday (excluding public holidays). Weekend orders process the next business day.
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Origins: Items dispatch from regional distribution hubs or directly from production facilities in the US, Canada, or Australia based on stock availability.
Delivery & International Shipping
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Destinations: Worldwide shipping available. Unserviceable regions will be notified immediately for order adjustments.
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Transit Time: Typically 10–20 business days post-dispatch.
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Delays: Potential extensions may occur due to customs clearance, carrier issues, or severe weather.
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Rate: Flat international rate of $2.99 USD applied to all global destinations.
Tracking & Address Changes
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Tracking: A confirmation email with an international tracking number is issued upon dispatch. Monitor via standard global postal portals or contact service@triimly.com for support.
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Address Divergence: Shipping addresses may differ from payment billing addresses.
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Cutoff for Modifications: Address update requests must be submitted by 11:00 PM (PDT, GMT -7) on the purchase date. Changes post-cutoff are subject to fulfillment status and are not guaranteed.